Stop policing users manually. WatchTower PIM Coach scores every user weekly and creates accountability through leaderboards. Watch bad habits disappear as users compete to improve their scores.
You enabled PIM. Users activate roles. But are they following best practices? Or just clicking through as fast as possible to get access?
Users request 8 hours "just in case" when they need 15 minutes. Nobody tells them this is a problem.
Weak justifications like "test", "access", or "need it" provide no audit trail. Same justification 70 times this month.
Users who could use Reader always activate Owner. They have options but don't use least privilege.
Users respond to feedback and accountability. Give them scores, show them where they rank, and watch behavior improve.
Every user gets a weekly score (0-100) with specific feedback: duration efficiency, justification quality, timing, and role selection.
See who's following best practices and who needs coaching. Rankings create healthy competition and peer accountability.
Simple traffic light status makes it instant to see who's performing well (80+), who needs attention (60-79), and who needs coaching (below 60).
Each user gets specific recommendations: "Request shorter durations", "Use ticket numbers in justifications", "Consider Reader instead of Contributor".
Deployed to your Azure environment. Runs forever after setup.
Full permissions audit + ongoing behavior coaching deployed with expert setup.
We typically see improvement within 2-3 weeks. Once users see their scores and specific recommendations, most start adjusting immediately. Gamification creates motivation that policies alone can't.
Leaderboards create accountability. When managers can see rankings and users know their scores are visible, engagement increases. Peer pressure is a powerful motivator.
Yes. The leaderboard view is designed for manager visibility. You decide who sees what - individual users can see their own scores, managers can see team rankings.
Four categories, 25 points each: Duration Efficiency (don't request max time), Justification Quality (meaningful reasons), Business Hours (reasonable timing), Role Behavior (use appropriate role level).
GREEN (80+) means following best practices. YELLOW (60-79) needs attention. RED (below 60) needs coaching. Most organizations start with lots of YELLOW and RED, then improve over time.
Coaching. Reports include specific recommendations, not just scores. "Request 2 hours instead of 8", "Include ticket number in justification". Users get actionable guidance to improve.
Scoring categories designed around what actually drives security improvement: duration, justification quality, timing, and role selection.
Delivered by a Microsoft MVP with deep expertise in Entra ID, privileged access management, and identity governance.
Real users go from RED to GREEN. We've watched scores improve from 58/100 to 94/100 within weeks of deployment.
Let the system coach them. Weekly scores and leaderboards create the accountability that drives real behavior change.
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